ecampus.com

"Will NEVER do business with them again. - I purchased and paid for 2 day shipping. 6 days later the company is emailing saying there is a 4-6 week wait. - My complaints: 1. The option of two day shipping should not have been offered. 2. Within the first ...

Placed an order on a Sunday and discovered later that I needed to cancel it because my financial aid wasn't going to be enough to cover the class. I received a reply to the cancel request first thing Monday morning saying it had already shipped out and ...

ECampus is the worst book company I've ever dealt with.  The first time I sold a book to them they conveniently forgot to send the money to me.  When I rented a book, they never sent any reminder email, and charged my account twice what the ...

WORST COMPANY EVER!!! I sent two books to be sold back, one was accepted. The other was declined. I received an e-mail stating it was declined and to contact customer service. I did. Customer service said the book was a "teacher's edition" and they could ...

We used one of your competitors for our oldest child's first year of college.  We were very happy with them but wanted to give you a try.  We were extremely disappointed and dissatisfied.  We paid an additional fee to have 3 items shipped ...

I shop online on a regular basis and I love it because you can find the same stuff at a better price. I found a textbook for one of my classes at ecampus.com at the cheapest (relatively speaking) price. The price was $80+ on the website, which was at ...

They have Poor service and notification.I ordered 5 books 2 weeks ago. They advertised that the books usually ship out in 24hours. And that the shipping would be 5-7 days. It has been 14 days and I have only received 1 book.I called and found out ...

I unknowingly made a late return of a brand-new still shrink-wrapped textbook for $205. I kept waiting for my return credit, which didn't show up for over 30 days - all I could see on my account was "RNC" listed as the status of the order. (There was no ...

Worse customer service and late!!! I should have read other's reviews first! I only ordered through them one other time and the book was late. This time the book was so late (they claim ships 5 - 7 business days but that is not true)I didn't have it for ...

UGH!!!This company is a fraud, full of false advertising.  They do not keep any books in stock.  They are merely a MIDDLEMAN who sources the books AFTER your place an order.  So their claim that a book is "Available"  is not ...

If you know what you want/need -- it can save you some $$. However, the web site design is below par, and customer service is slow and uncooperative. We ordered a couple of times, and the goods arrived in good shape. But -- arrival time can be long. ...

I wish I had been more savvy and searched the Kentucky Better Business Bureau and some reviews for eCampus before selling them close to $170 dollars in textbooks.  I have had nothing but dead-ends when dealing with their customer service department. ...

Do not sell them your books unless you do not really need the money. They never pay you! The only good thing was that they paid for the shipping. However, I guess they got a great deal considering they owe me $50 for the book and all they have paid ...

I usually do not care about shipping time with online purchases but for textbooks its important. I had a class that the textbook was not available in my campus bookstore. I looked online and couldnt find it. My professor suggested ecampus.com and luckily ...

I didn't receive the book for about two weeks when I started to worry whether or not I was going to get it.  The status of my book even read as completed.  Turns out Ecampus never sent the funds to the bookseller, so the bookseller refused to ...

Ecampus.com offers to buy your used books. On September 30, I mailed them 4 packages containing a combined total of 47 books, for which they gave me a total buyback value of $66.63 and an estimated payment time of 4 to 6 weeks. At the end of November ...

This company should only be used as an absolute last resort. Here's what happened to me: I needed a fairly rare textbook on Corporate Finance. It was only "available" on ecampus, or for a much higher price through my school's book store. I opted for ...

I have used ecampus.com twice now to sell textbooks and I will never use them again. The first time I dealt with them they tried to say that they had not gotten one of the books that I sent (I sent three...all in one box). It made no sense that they said ...

I had a horrible experience with ecampus.com, and would NOT recommend it to anyone. Use other online companies. Here is a letter I sent to their customer service, and ALL I got back was $14 off my shipping & handling. No call. No letter. NO refund. ...

Buyer Beware! I ordered 6 "in stock" textbooks from ecampus on August 7th - I had every reason to expect delivery before the start of school. In a confirmation email, ecampus stated that the expected shipment date of all items would be no later than ...