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by vchand, Jun 25 '07
Like this week, I came to Westborough, Massachusetts and rented a car from Dollar as they were the cheapest. Even though this trip was for business purposes and my company was going to reimburse me, I chose to go with this cheap rental company. Well ...
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by three_ster, Feb 20 '08
Needing to rent a car from the Baltimore/Washington D.C Airport (BWI), I looked around on the internet at the different rental agencies working out of the airport. Seeking just a basic car, and looking to save a little money, I was able to quickly ...
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by vemartin, Jun 07 '07
I am traveling once again! I have come to loath traveling, a pastime I used to adore; the world political situation has made travel, even national travel, more of a hassle than its worth. Be that as it may I found myself once again needing to ...
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by bud41, Jun 28 '03
I had previously dealt with Dollar is Tucson but had not tried their Phoenix Sky Harbor loca ...
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by rabscuttle, Dec 02 '04
This was by far the worse car rental experience I had... EVER!!! We reserved a full size car on line store. No problems there. The car was shown as reserved, a full size Taurus or Chrysler. I then went to pick up the car Norfolk, VA airport (after ...
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by rootbeer3283, Oct 23 '07
After flying on a 5 hour flight from Atlanta, we arrived to Ontario, California, at around 7pm PST. We were tired, and went out to wait for the bus. We then took the 6 minute bus ride to the rental car complex. We got in, and it was very quiet. We went ...
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by bontemps, Aug 26 '03
I reserved a mid-size (intermediate) car from Dollar (via their website) at the airport location in ...
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by princey77, Aug 24 '07
This is the WORST experience we've ever had! After have the car for a week, we returned it and waited for the inspection. The employee conducting the inspection did a check, signed-off that there were no damages, and sent us on our way. About 3 weeks ...
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by bazuk, Sep 16 '07
After 23 hours travelling the last thing I needed was the Dollar experience in Phoenix. On a very hot night I queued for about 25 minutes before getting to a desk. I was offered everything under the sun except the car I had already paid for some weeks ...
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by climber33, Jun 27 '05
I rented a car for a week in Jackson Hole WY. This was the worst choice for a rental company I've ever made - I don't know if this is relevant for just this one location or it's like this in every city but it seems now this company has quite a few bad ...
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by msouth58, Dec 27 '04
Worst car rental experience ever. I made the reservation on Dollar's web site for an SUV 2 months in advance for the Denver Airport and even called the day before arrival to re-confirm. Upon arrival at the Denver Airport Dollar Rental Counter there was a ...
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Good service, friendly staff at SFO
by blue_tiger,Aug 04 '04
I had a good experience with Dollar at SFO International. The service was professional, and that includes directions from the staff. My only gripe is that the lines are so long--for all the car counters--at San Francisco.
I am a little behind the times and brought tapes, not CDs, to listen to on the drive up to Oregon and back. The car I had picked out, a budget-minded Isuzu, did not have a tape player, but they were happy to find me another model that did.
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DO NOT USE DOLLAR RENT-A-CAR- EVER!
by arntouch,Dec 26 '06
WORST RENTAL EXPERIENCE EVER!!! THEY EVEN SENT US TO COLLECTIONS WHEN WE ARGUED THE BILL.
We took pictures as proof of the condition of the car upon pickup because it was dirty on the outside and windy/dusty outside preventing a detailed inspection. When we returned it, they claimed we damaged the vehicle. We said we had photos. They said they would contact us. They send one (1) letter. We called twice and never heard from the again UNTIL we received a letter from Collections FOUR MONTHS LATER! Great customer service. I will never rent from Dollar-Rent-A-Car again and I hope you do not either!
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Good prices, cars as promised
by dblanddbland,May 10 '04
I've rented 3 times from them at LAX over the past 4 yrs and never had a problem. Prices were excellent, service acceptable, cars clean and as promised.
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Avoid this company.
by grenada,Oct 22 '03
We will never go with this car rental company again. They advertise falsely. We went online and were quoted the lowest rates for the largest minivan. We booked. When we went to pick up our car, it turned out, that we had to pay almost double than what we were actually quoted.
During our trip, we drove by some toll booths. We had no idea that we were in the "Fastrack" lane. There was no sign indicating that we were in that lane. We tried to rectify that situation. We called Dollar repeatedly. They would not allow us to pay. They have actually charged us 7 times more than the ticket price. They overcharge. They are involved in unfair business practices. Avoid them like the plague. Try some other car rental company.
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