| Date |
Rating |
|
|
by offbeatbop, Oct 12, 2012
Rated a Helpful Review by the Epinions community
I'll start by saying normally I give the benefit of the doubt, and very rarely complain about service. This has become one of the only exceptions to the rule, as my experience trying to purchase an Alienware laptop has been downright disgraceful. Dell ...
Read the full review
|
|
|
|
|
by fairyv2, May 28, 2012
Rated a Somewhat Helpful Review by the Epinions community
Completely third class service by Dell and its courier company Purolator. First of all we placed order online from Dell website and we got email saying your order is acknowledged and then confirmed so you will receive it within 15-18 days which is 15th ...
Read the full review
|
|
|
|
|
by workerbee3, Jan 7, 2012
Rated a Somewhat Helpful Review by the Epinions community
Horrible experience with Dell that jeopardized my small business. When the motherboard on my old Dell computer got fryed, I first called Dell tech support for help and ended up buying a new Dell computer online, with the intent of swapping hard ...
Read the full review
|
|
|
|
|
by bhsapcs, Nov 28, 2011
Rated a Somewhat Helpful Review by the Epinions community
Greedy, clumsy, seller only wants your money. NO SERVICE. NO CARE. ONLY TRICKERY. Live-chat CUTS YOU OFF, and make you WAIT. Phone calls put you on a RELAY BOUNCING GAME, you will never exit the LOOP OF BEING TRANSFERRED. Bough 2 eGift cards and ...
Read the full review
|
|
|
|
|
by bwowmp, Oct 2, 2011
(Not Yet Rated)
I just got done sending this email to Dell customer feedback:"I have owned a very small business for 14 yrs and have purchased at least one computer yearly during that time. I have exclusively bought Dell products. I have consistently ...
Read the full review
|
|
|
| Overall Rating: |  |
| |  |
|
|
|
by dlstewart in Online Stores & Services, Mar 7, 2011
Rated a Very Helpful Review by the Epinions community
Our company has been purchasing from Dell's online store for over five years. While not every transaction has been perfect, we have done well as Dell customers. We purchase both computers and consumables from them.Briefly About ...
Read the full review
|
|
|
|
|
by mgbland, Oct 9, 2009
Rated a Helpful Review by the Epinions community
Dell Business Online Store is a two time loser with me. I placed an order using the Merrill Lynch preferred part of their page, and the sales clerk put in some items in my system I really didn't want, and she would remove them because they were ...
Read the full review
|
|
|
|
|
by adamaba, Aug 15, 2009
Rated a Somewhat Helpful Review by the Epinions community
I ordered a camera (Lumix LX3) from Dell that had a shipping date of 1-2 weeks. I ordered from Dell because they had the best price of what I considered reputable websites. Had I known the camera would be backordered 3 times over six weeks, ...
Read the full review
|
|
|
|
|
by jsbird, Jun 10, 2009
Rated a Helpful Review by the Epinions community
I work for a small non-profit and we recently purchased 3 monitors through Dell. I thought we ordered monitors with built-in speakers. The monitors that arrived did not have these. Went online to check what was ordered. The model number is 1 digit off ...
Read the full review
|
|
|
|
|
by lili1026, May 31, 2009
Rated a Somewhat Helpful Review by the Epinions community
I bought my Dell computer 4 years ago on-line through the official Dell website. I am amazed at the high reviews I've read on this site because my experience with Dell was negative. The price was good and the desktop computer came with a low ...
Read the full review
|
|
|
|
|
by tazman09, May 28, 2009
Rated a Helpful Review by the Epinions community
I bought a new Dell XPS 630i system with several upgrades. Within a couple of weeks, either the PSU (power supply unit) or the motherboard died. This review is not about the faulty computer (although that is a source of aggravation). ...
Read the full review
|
|
|
|
|
by mondolulu, Feb 13, 2009
Rated a Somewhat Helpful Review by the Epinions community
My computer/printer order was to include a coupon from Staples. The coupon never came. I called Dell Customer Service. Someone (in India) told me it was a mistake and my order did not qualify for this item. But it was clearly on my order, confirmation ...
Read the full review
|
|
|
|
|
by ra2060, Feb 9, 2009
Rated a Somewhat Helpful Review by the Epinions community
I bought a PS3 from Dell 2 weeks ago. it was shipped 3-4 days later through UPS. UPS made a delivery attempt but i was not there. They were supposed to make another one the next day but they never showed up. I contacted UPS and they informed me that the ...
Read the full review
|
|
|
|
|
by fatherjohnaz, Feb 9, 2009
Rated a Helpful Review by the Epinions community
I have purchased DELL computers since the early 1990s, including PCs for my wife and me and a laptop for my Dad. In all those years, until now, I have only had two problems with any DELL computer.In 1999 I suffered a catatrophic failure of ...
Read the full review
|
|
|
|
|
by daddyduck, Jan 20, 2009
Rated a Helpful Review by the Epinions community
I thought that dealing with a company like Dellwould be easy, but was I ever disappointed. I ordered a 120 Zune home bundle pack advertised on Dell website after Christmas for my duaghter.I decided to order from Dell because I ...
Read the full review
|
|
|
|
|
by cjlong323, Oct 21, 2008
Rated a Somewhat Helpful Review by the Epinions community
I ordered my Dell Inspiron 1525 notebook on the 1st of September, with the expected estimated arrival date of September 23. Although I wasn rsquo;t thrilled with waiting a couple days for the computer to arrive, I agreed, under the impression that it ...
Read the full review
|
|
|
|
|
by susannumbers, Oct 10, 2008
Rated a Somewhat Helpful Review by the Epinions community
I called Dell on 9 25 08 to buy a refurbished CPU for my small business. Matthew Devanney sold me a CPU which was not what I had requested. I had requested a 530s (slim tower) and I payed for a 503 mini tower. I was given only a minimally ...
Read the full review
|
|
|
|
|
by pabucksguy, Jun 10, 2008
Rated a Somewhat Helpful Review by the Epinions community
I have been using Dell’s various websites to order computers over the past 8 years. Overall, they have a decent user interface, and make it relatively easy to specify the computer that you are looking to build. However, If you buy more than 5 machines ...
Read the full review
|
|
|
|
|
by agent_zero, Mar 25, 2008
Rated a Helpful Review by the Epinions community
Amazing selection, and even better customer service. I've been very happy with the products I received, the customer service is also top notch. They made a mistake, quickly corrected it, and offered me numerous upgrades. One of the things I like are the ...
Read the full review
|
|
|
|
|
by noangels in Online Stores & Services, Mar 22, 2008
Rated a Very Helpful Review by the Epinions community
Electronics excite me. Not only are they a hobby in and of themselves, but most of my hobbies involve electronics in some form or another. I play video games on my computer and on various consoles. I love digital photography and use my computer to edit ...
Read the full review
|
|
|
| Date |
Rating |
| Overall Rating: |  |
| |  |
|
Jun 12, 2010 (Show)
Dell is always very prompt and supportive
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 16, 2010 (Show)
Upgrade came in time stated and was easy to install with there directions no...
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 15, 2010 (Show)
Very satisfied with the customer service from Dell and with the items I...
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 14, 2010 (Show)
I ordered my laptop on Cyber Monday, 11/30/09. The estimated delivery date at...
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 13, 2010 (Show)
Dell is an easy company to deal with when placing orders.
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 12, 2010 (Show)
I was very pleased with the product and the service.
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 9, 2010 (Show)
Dell shipped the HDTV via Pilot--a company I've never heard of. The ETA...
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 9, 2010 (Show)
Good website. Easy to navigate and they did just what they stated they would...
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 9, 2010 (Show)
it was so easy, it was not complicated, so i would advise everyone to shop here...
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 8, 2010 (Show)
No hassel purchase and delivery was when it was expected.
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 8, 2010 (Show)
my order arrived the day after I ordered it! unbelievable! whole family is...
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 7, 2010 (Show)
It was so horrible that I will never buy from Dell again. I would pay double to...
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 7, 2010 (Show)
good
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 7, 2010 (Show)
After initially finding the site to order, surprised how fast our order came....
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 7, 2010 (Show)
excellent.....I don't use any other company...have always met my...
Read more
|