DO NOT USE DOLLAR RENT-A-CAR- EVER!
by arntouch - Written: Dec 26 '06

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WORST RENTAL EXPERIENCE EVER!!! THEY EVEN SENT US TO COLLECTIONS WHEN WE ARGUED THE BILL.
We took pictures as proof of the condition of the car upon pickup because it was dirty on the outside and windy/dusty outside preventing a detailed inspection. When we returned it, they claimed we damaged the vehicle. We said we had photos. They said they would contact us. They send one (1) letter. We called twice and never heard from the again UNTIL we received a letter from Collections FOUR MONTHS LATER! Great customer service. I will never rent from Dollar-Rent-A-Car again and I hope you do not either!
Recommended:
No
What product did you purchase or try to purchase? Dollar Rent-A-Car
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